Lifetime Care

COMPLIMENTARY LIFETIME JEWELLERY CARE PLAN

Jewellery is more than just something you wear — it’s a memory, a milestone, a connection. Whether it’s the ring you wear every day or a gift marking a special occasion, your jewellery holds meaning. That’s why it deserves care that lasts a lifetime.

When you choose a piece from us, you become part of our family and just like family, we’re here for the long haul. Our complimentary Lifetime Jewellery Care Plan is our way of saying thank you and making sure your jewellery continues to shine for years to come.

WHAT’S INCLUDED?

Our Lifetime Jewellery Care Plan is designed to help you preserve the beauty and integrity of your jewellery, with no hidden costs and no fine print. Here’s what you can expect:

An Annual Professional Clean
Once a year, bring your jewellery into any of our stores for a complimentary professional cleaning. We’ll gently remove everyday buildup and restore its natural brilliance, making it look as dazzling as the day you bought it.

Full Check-up & Inspection
During your visit, our experienced team will carry out a detailed inspection of your piece, checking for loose stones, worn claws, weak clasps or any early signs of wear and tear. Catching issues early can prevent costly repairs down the line and protect your jewellery’s structure.

Care Advice Tailored To You
We’ll offer personalised guidance on how to store, wear and clean your jewellery at home, based on how often you wear it and the materials involved. It’s all about helping you get the most out of your piece, safely.

Priority Support For Repairs
If your jewellery ever needs repair, you’ll receive priority service through our in-house workshop. Our team of skilled goldsmiths and technicians treat every item with the respect and precision it deserves.