Privacy Policy

Last updated: 02/05/2025

At The Jones Family Jewellers (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://tjfjewellers.co.uk, make a purchase, or interact with us in any way.

1. Information We Collect

We may collect the following personal data:

Name
Email address
Shipping and billing addresses
Phone number
Payment details (processed securely via Stripe)
IP address
Order history

2. How We Collect Information

We collect data when you:

Place an order through our website
Contact us via email or our contact form
Sign up for our newsletter or marketing communications
Use our website, including through cookies and tracking technologies

3. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate with you about your purchases or inquiries
Improve our website and services
Send marketing emails (only if you opt in)

4. Payment Processing

We use Stripe to process payments securely. We do not store your full payment information. Please refer to Stripe’s privacy policy for more details.

5. Sharing of Information

We only share your personal data with:

Stripe, for payment processing
Couriers and delivery services, for order fulfillment
IT and website service providers who support our business operations

We never sell or rent your personal information to third parties.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location, you may have rights under data protection laws including:

The right to access, correct, or delete your personal information
The right to object to or restrict certain processing
The right to withdraw consent (where applicable)

To exercise your rights, contact us at sales@tjfjewellers.co.uk.

8. Cookies

Our website uses cookies to provide essential functionality and to analyze usage for improvement. You can manage your cookie preferences in your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or the data we hold about you, please contact:

The Jones Family Jewellers
16 Talisman Square, CV8 1JB
3 Satchwell Walk, CV32 4QE
Email: sales@tjfjewellers.co.uk