On-Site Repairs

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SPECIALIST REPAIR CENTRE

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We are a specialist repair centre and as such we offer a number of repair services that we are proud to be able to carry
out on-site, this is thanks to our jewellery repair technician who has over 30 years experience working in the jewellery
industry. The following are all services that we offer:

Watch Bateries
Watch Straps
Replacement Pins
Strap Sizing
Ring Sizing
Ring Rebuild
Ring Repairs
New Shanks
Chain Lengthening
Chain Shortening
Chain Repairs
Safety Chains
New Clasps
Reshape Bangles
Remove Dents
Earring Backs
Earring Matching
Stem Replacement
Replacement Stones
Stone Rese ng
Claw Re-Tipping
Claw Tightening
Clean & Polishing
Rhodium Plating
Re-modelling
Engraving
Gold Purchased
Silver Purchased
Diamonds Purchased

FAST, IN-STORE SERVICE

Most of these services are available on a “while you wait” basis. If the service is going to take longer, we can give you an estimate once we have evaluated the jewellery. If you have any questions about your jewellery that needs repairing or cleaning, then please pop into our store and a member of staff will be able to assist you with your query.

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 POSTAL REPAIRS

 Post your repairs and watches to us and receive an instant quote as soon as it arrives.

Book an Appointment

FAQs

DO I NEED TO BOOK AN APPOINTMENT FOR ON-SITE REPAIRS?

No appointment is necessary for most repairs. You’re welcome to visit our store at any me during opening hours. A member of our team will assess your item and let you know if it can be done while you wait or provide an esmated comple on me

HOW LONG DO ON-SITE REPAIRS USUALLY TAKE?

No appointment is necessary for most repairs. You’re welcome to visit our store at any me during opening hours. A member of our team will assess your item and let you know if it can be done while you wait or provide an esmated comple on me

CAN I POST MY JEWELLERY TO YOU FOR REPAIRS?

No appointment is necessary for most repairs. You’re welcome to visit our store at any me during opening hours. A member of our team will assess your item and let you know if it can be done while you wait or provide an esmated comple on me

WHAT TYPES OF JEWELLERY CAN YOU REPAIR?

No appointment is necessary for most repairs. You’re welcome to visit our store at any me during opening hours. A member of our team will assess your item and let you know if it can be done while you wait or provide an esmated comple on me

WHO WILL BE HANDLING MY JEWELLERY REPAIR?

No appointment is necessary for most repairs. You’re welcome to visit our store at any me during opening hours. A member of our team will assess your item and let you know if it can be done while you wait or provide an esmated comple on me

Reviews

  • Clari Searle

    “Excellent personable service from all at Jones Family Jewellers – they made our wedding experience a really happy one! Thank you for being lovely, fun, and efficient. Jones Family provided both our wedding bands for our special day – my husband’s of a gorgeous platinum and the in-house goldsmith made a bespoke ring for me by fusing together two family rings. I love it! Thanks so much.”

  • Alice Carty

    “A diamond fell out of my eternity ring and I went to Jones on recommendation. I was advised that the diamond could be replaced but that there were other loose stones and it really needed some care and attention to get it back to where it belonged. I didn’t feel at all pressured to have any work done and the advice I received was genuine & professional. I received my fixed ring back and it is better than new! Thank you xxx”

  • Emily Mort

    “The service was incredibly professional and efficient. I got my engagement ring resized here – I first went in on the 14th December and it was ready for me a week later! Everyone I interacted with was very friendly, professional and knowledgeable.”

  • Sam Hunt

    “Myself and my now Wife, we’re looking for the perfect rings for our wedding. We were recommended to go to TJF Jewellers to get a more personal experience of selecting the rings, and Richard didn’t disappoint. Lovely guy who made the whole experience flawless. Comparing what we paid with online prices, we know Richard looked after us! Cant recommend enough! Thanks again. “

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